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Makers of custom self inking stamps for many applications.
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Home / Customer Service / Our Policies /
Policies and Terms of Service
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WE WILL NOT USE YOUR INFORMATION FOR ANY OTHER PURPOSE THAN TO PROCESS YOUR ORDER AND CONTACT YOU IN REFERENCE TO THAT ORDER
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That is our privacy policy, period. We don't sell information. That is not the nature of our business.
Occasionally (meaning: once every 2 or 3 months) we may send you an email to remind you of our products. Don't worry, we will not bother you too much.
Security:
We use SSL, Secure Socket Layer Encryption technology. Secure Server checkout is processed under the domain https://www.selfstamps.com . Your credit card information is not stored in our servers. Charges to your credit card will appear as "Colorwise Corporation"
Turnaround Time:
Usually we process any order in 48 hours. Please allow a little more time when ordering late on Fridays or during the weekend (we try to have a life too). We will do our best to keep you informed of the process of your order.
Shipping:
We use the USPS with Delivery Confirmation service for various reasons:
It is the best value available.
- It provides delivery confirmation and sometimes tracking.
- Since we need one or two days to actually manufacture your stamp,
overnight shipping doesn't make much sense. - Unfortunately, we cannot accommodate rush orders or special shipping instructions.
Credit Card Charges:
Since custom products will be produced, your credit card will be charged as soon as you finish your purchase online. If for any reason the transaction was completed and the card was not accepted we will consider the order in hold until a payment is processed in the next 24 hours.
If any of the merchandise is in back order or out of stock, your credit card will not be charged unless we can process and ship the order. We will contact you if any problem arises.
In case of trouble:
We are reasonable people and we are proud to offer a good product. However, if you are not satisfied with your purchase, let us know. We will do our best to fix your problem. If no solution is possible, you can retun the items for a refund. Please contact us first so we can provide you with an RMA Number.
We will refund your credit card with your purchase price minus shipping if necessary.
Notary Products:
We have prepared notary stamps and seal models for most states using the best of our efforts and knowledge to comply with each state requirement, however, we cannot assume any liability for their use or validity. By purchasing stamps in this website, you agree that it is your responsibility as a notary to determine whether a particular product offered in this site suits your state law. By using the stamp the customer accepts responsibility for its compliance with any laws and regulations.
Limitation of liability:
The products or services delivered or performed by Colorwise, Corp. are elaborated according to instructions provided. Great care is taken to ensure the best results. However, since there might be errors in the process, please check all the material thoroughly to ensure suitability for the purposes intended.
You expressly acknowledge and agree that use of our products is at your sole risk. All our products or services are provided “AS IS” and without warranty of any kind. Colorwise, Corp. EXPRESSLY DISCLAIM ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. Colorwise, Corp. will only be responsible for the replacement of any defective product produced by us.
Ethical issues:
There are certain products such as notary stamps or professional license stamps that require a license or permit to legally use them. By purchasing those items, the client declares that he or she has the proper licenses, credentials or qualifications to purchase and use the stamps ordered. We cannot verify credentials or establish rules for selling one stamp or not. We cannot assume any responsibility of the use or missuse of the products ordered through this web site. We will however, maintain a record of all information of the transaction, IP numbers logged, time, etc. to assist on any investigation.
Help Us!
If you are not satisfied with anything, and decided not to buy from us, for any particular reason, please fill our online questionnaire and let us know where we can do better (you can fill it anonymously if you wish)
Thanks for shopping with us.
